Accelerating Growth with AI-Augmented Teams
Empowering financial services with AI agents and nearshore talent to accelerate revenue and expand margins.
How we can help supercharge your business?
Top-Tier Growth Talent
Recruit and manage nearshore sales and growth ops teams—highly skilled, culturally aligned, and built to accelerate revenue.
Specialized AI-Agents
Role-specific AI Agents automate tasks, streamline workflows, and provide real-time support, boosting productivity and decision-making across operations.
Data-Driven Insights
Leverage real-time analytics, powered by our AI Agents, to gain actionable insights, optimize strategies, and drive smarter business decisions.
AI Adoption & Training
Empower teams with AI adoption strategies and continuous training to maximize productivity and long-term growth impact.
Deep Expertise in Financial Services
Founded by Sean and Kenny Salas, nuDesk is built on over three decades of combined experience scaling cross-border financial services. Their proven track record includes leading a 160+ person fintech team in the U.S. and Mexico, deploying $300 million in capital across 10,000+ U.S.-based small businesses. This deep financial services expertise—spanning credit operations, revenue growth, and risk management—is embedded in everything we do.
From the beginning, AI and data-driven insights have been integral to their approach, using technology to expand credit access to overlooked markets and optimize financial performance. At nuDesk, we continue this legacy by combining top-tier nearshore talent with advanced AI Co-Pilots to enhance sales, growth operations, and other credit functions—delivering scalable, sustainable growth powered by both human expertise and intelligent technology.
What Sets Us Apart
AI-Native BPO Infrastructure
By leveraging Gen AI infrastructure and tech integrations without legacy constraints, nuDesk will enhance efficiencies and transform new hires into AI-empowered “Cyborgs” from Day 1, while embedding AI as a core cultural value.
Proprietary, Secure AI Agent Development
AI Co-Pilots, known as “DeskMates,” are built in-house by nuDesk to ensure they’re customized for specific roles using securely managed proprietary client data. We continuously refine and improve them based on real-time feedback and evolving business needs.
U.S. Proximity to Mexico & LatAm
Mexican-based team offers strong cultural affinity and greater accessibility compared to other BPO alternatives due to the same time zone, and provides access to multi-disciplinary expertise in sales, marketing, customer services, and engineering.
Security & Compliance for Financial Services
We prioritize data security and regulatory compliance, implementing robust protocols that meet U.S. financial industry standards. From secure data handling to stringent privacy measures, we protect your business and your customers.
People-First, Powered by AI
At nuDesk, human ingenuity is at the core of everything we do. We cultivate a vibrant, people-first culture where top talent thrives—empowered by AI to enhance decision-making, creativity, and growth. Our focus? Supporting well-being, collaboration, and continuous development.
